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Dealer lead management, from the request on your site to the dealer's call, and back to the brand

LeadHanger captures each request on your site, routes it to the right dealer, and gives the brand a clear view of the results. Dealers work in the dealer app, the brand in the brand dashboard.

Running at Brisa, the Bridgestone and Sabancı joint venture, since 2023

How it works

  1. A chat asks how many tires the customer needs and how the store may get in touch; phone call and text message are ticked.

    1Capture

    A form or chat on your site asks the questions your dealers need.

  2. A new request from Hudson County, NJ goes to the matched dealer, with a second dealer as backup after 2 hours.

    2Route

    Each request goes to the right dealer by region, brand and tier.

  3. The dealer sees the customer, a reminder to call within 45 minutes, and the Set status and Call customer buttons.

    3Respond

    The dealer calls with one touch. If a dealer does not respond on time, the request moves to the next available dealer.

  4. A bar chart compares three dealers by requests received, requests called and appointments set.

    4Report

    The brand sees response time and appointments by dealer and region.

Dealer app

Dealers and stores receive each lead in the LeadHanger app with the customer's answers, call with one touch and log the result. Owners see every location they run.

See the dealer app

The dealer app's request list: new requests with the customer, the town, the tire size and the minutes left to call.

Brand dashboard

The brand dashboard shows every lead from your site, the dealer it went to and what the dealer did with it, by dealer and region.

See the brand dashboard

The dealer scorecard in the brand dashboard: the month's requests, completion, on-time calls and conversion, and each dealer's call rate and conversion.

Integrations

Requests arrive from your site through LeadHanger's chat, form or intake API. What else connects today, and what is planned, is listed with its status.

See integrations

Get a free Lead Response Audit

We send 3 test inquiries through your site and dealers, then share a one-page result within a week.

Get a free audit